Free Shipping & Expedite Shipping
Free Shipping & Expedite Shipping

Shipping and Delivery - FAQs

What Is ePacket Delivery?

ePacket delivery is one of the most popular shipping methods. It is offered by merchants from China and Hong Kong and is one of the fastest delivery methods that allows you to ship internationally. You can use China Post to monitor your ePacket tracking numbers for your orders.

Formerly, products purchased from China were shipped by sea. This meant delivery could take 8+ weeks. This also meant that customers had to wait longer to receive their products. 

Fortunately, ePacket tracking shows that most orders come within 30 days. When you check your ePacket tracking data, it’s likely that you’ll notice many packages arrive sooner. There are several considerations to make regarding using ePacket delivery. For example: ePacket regulations, the location of your customer base, and how to track ePacket deliveries. 

ePacket delivery is a shipping option offered by merchants in China and Hong Kong. It is an agreement between the US Postal Service (USPS) and Hong Kong Post. The goal is to increase international ecommerce sales for China. It allows for faster ePacket delivery of products coming from China and Hong Kong to a number of different countries. Merchants can send small packages weighing up to 2 kg (4.4 lbs).

The value of the package also needs to be less than $400.

What Are the Benefits of Using ePacket?

As the name “ePacket” suggests, the shipping service was formed for ecommerce purposes, in order to make it faster and more affordable for customers to receive their purchases from online stores and marketplaces that shipped from China and Hong Kong.

ePacket became so successful within the US that they began expanding internationally. The list of countries that have access to ePacket is constantly growing. Let’s go through the advantages of using ePacket delivery:

  1. Faster: Standard methods of shipping from China to other parts of the world usually take months. But, with ePacket delivery you get much faster delivery times. Of course, you’re still no match in comparison to Amazon’s delivery times, but you can expect your delivery to reach in the span of 10-20 days.
  2. Cheaper: ePacket offers cheaper delivery options so you can use this to your advantage. With cheaper delivery options you’ll be able to buy your products effectively.
  3. Door-to-door China ePacket tracking: The ePacket delivery provides customers the option of end-to-end tracking, without paying any additional costs. This is a huge benefit for them to be able to monitor the location of the package. The ePacket can easily be tracked on official websites such as EMS and USPS.
  4. Free returns on any undeliverable items: Another benefit to the customers is the sense of security they get knowing that any undeliverable item is returned, without any additional expense. 

Prior to the introduction of ePacket, the China EMS was the alternative that was relied on for affordable delivery of customer products. The downside of this however was that it would often take more than a month for the customers to receive their orders. Any other alternative option available was far too expensive, especially considering the price of the product.

Keep in mind that it’s not possible to offer free shipping on all products. If the package is under 24″ x 36″ and less than 2kg, it qualifies for ePacket shipping. Notably, this type of ePacket delivery method must be shipped from either China or Hong Kong. 


ePacket Tracking – How to Track ePacket Delivery from China

One of the greatest perks of using China post’s ePacket shipping service is the ePacket tracking facility. It may be a bit tricky to keep track of all your parcels, especially when shipping a large amount at once. Customs, foreign postal services, and other barriers might hinder the tracking of any single item, let alone a large number. The tracking information can be very valuable to the customers so that they can know the location of their delivery.

It is important to learn how to track the ePacket. ePacket shipping also features ePacket tracking and delivery confirmation in the US Postal Service network.

 You can track ePacket shipments by using USPS , ePacket China Post, or sites like

Happy Shopping!!